Frequently Asked Questions

01

WHO IS ELIGIBLE?

Families who will be approved for this program must:

• Be an Ohio resident

• Have a student with an IEP

• Have a student learning remotely full-time

• Be experiencing financial hardship

02

WHAT IF I CAN'T FIND SOMEONE?

If you cannot find a learning provider that's a match, we encourage you to find someone through your personal networks. However, to pay them using your granted funding, you must have them added to the site by emailing the program manager.

03

WHAT If I have a provider in mind ALREADY?

Great! This way of using the program has been highly successful.  Please connect them to the program manager to ensure your learning provider meets our qualifications to be added to the site.

04

DO MY FUNDS EXPIRE?

If your account is inactive for 4 weeks from the date you were approved, your account will be deleted and your funds will be awarded to another family.  After 15 weeks from approval, you are able to request a renewal of funds for another 15 weeks. All funds for this program expire on May 31, 2021.

05

CAN I REAPPLY?

Families who still qualify (still learning 100% remote) can renew their funding after their funds expire, as funds allow.  You will be required to complete a post program survey before funding is released. Please contact DSACO to renew funding. 

06

how do educators get paid?

Learning providers will  be paid directly by the site administrator, ONLY IF you book with your "LearningOHIO" plan at checkout, otherwise you will have to pay for services out of pocket.

07

Can I or someone on my family be a provider for my student?

We do not allow immediate family members or any family member living in the same household to be paid providers through this program.  We consider these “natural supports”.  However, if there is a relative living in a different household, we are happy to accommodate that request as we understand many families are doing their nest to limit exposure to COVID-19

08

CAN I apply for multiple students? 

If you have more than one student with an IEP, please apply for each student on a separate application.  You can be awarded one $1,500 grant per student per 15 weeks.

Disclaimer: The learning providers on this site have cleared background checks by DSACO. However, it is the responsibility of the parent to interview any candidate listed and ensure a good fit for their family. Educators listed on the site are NOT employees of Fam-ess or DSACO. They are independent contractors looking to connect with families to offer their services directly. *DSACO and Fam-ess, reserve the right to refuse any family and/or provider for any reason not including based on race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

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© 2021 Fam-ess, LLC.